I have been suffering from Gerd for a few years and just recently was put on medication by my primary care physician. My Gerd can get bad at times, so bad that my entire digestive system is attacking my body and I’m unable to keep any food in. I was doing well with certain medication until the medication gave me vertigo; so I had a choice to either eat or live with vertigo.
It wasn’t easy; I lost a good 15 pounds in 7 days and my head was spinning as well. I called my Dr. and she never responded. I knew I had to come up with answers quick before I lose too much weight. I’m hungry, honestly nothing will stay with me and I’m starving. The pain when I eat is just horrendous and something has to change.
I went online the other day to Google what other medication I could take, since my Dr. never called me back and I came across Walgreens online chat section. It looked interesting and to my surprise I saw that #WalgreensAnswers has a 24/7 free online chat that is staffed with a real pharmacy staff that can help you answer any non emergency health or medication questions you may have.
I quickly sat down and checked out if this would be right for me and read through the Q&A to make sure the pharmacy staff would be able to give me some kind of advice over the internet.
I was ready; it took me no time at all to log into my Walgreens Account and to get a chat session for FREE with a pharmacy staff. I asked her lots of questions regarding my current medication, all my issues that I have and I found out that not only does one medication counteract the other but she also told me what would be the best time to take each medication to hopefully eliminate my issue. She also recommended a different medication for me to try instead of the Omeprazole that I was taking that gave me vertigo issues.
I learned that the iron supplement that I was taking totally negated my Omeprazole and therefore my horrendous stomach pains appeared and I was unable to consume any kind of food. Meaning, the medication, even though I was taking it every day, to my body was like I never took it, because the Iron Supplement totally wiped it out. That was interesting.
I was willing to give anything a try and after my chat session ended I quickly checked out the product she had recommended online at Walgreens.com to see how much it would be and what the product was all about.
I could have ordered the product online, but I really did not wait any longer to see if I can maybe fix my digestive issue and eat again. I grabbed my car keys and off to Walgreens I went to see what products they had available and if the product that she recommended was in stock.
I found an entire section of digestive health and had no idea that they had that many different products for heartburn/Gerd available on the market. I found pamphlets in my area regarding the Walgreens Answers with lots of useful information; many different pamphlets for different health related issues as well. I loved that! Totally made me feel like Walgreens does care about me and any of their customers.
Well, this all happened about a week ago and I’ve been following the recommendation from #WalgreensAnswers and can happily announce that I’m able to eat and stopped losing weight. Thanks to the recommendation to switch my medication to Prevacid (or the generic brand), I no longer have vertigo issues and since changing my Iron Supplement to the night time a full 15+ hrs after taking my Prevacid, I have no issues at all.
I’m so glad that I found Walgreens Online Answer Chat and was able to get some answers quickly. I’m actually still waiting to hear back from my Dr., going on 2.5 weeks now…. Well, yes… it’s time to find a new Dr. as well, but until then I know I’m in good hands with any non emergency questions I may have for my #WalgreensAnswers pharmacy staff.
So, if you need Answers and need them quick, I highly recommend you check out the 24/7 online chat at Walgreens and see what they recommend for your situation. The chat is totally private and confidential and you can tell the pharmacist as much as you need to get the help that you need, be honest and give it a try. I know I’m glad I did and I’m a happy camper once again and love my Walgreens even more.
For more information be sure to visit Walgreens on the Web or follow on Facebook and tweet along on Twitter. I also did a little Google Plus Story for my trip to Walgreens to show you how the online chat worked as well as what I was able to find at my store. Be sure to check it out.